Xfinity plant
Community Forum
Xfinity globe

Powering up keep popping up on screen but wont load

New Poster

Powering up keep popping up on screen but wont load

My xfinity box keeps powering up but won't load anything. What can I do ?
Expert

Re: Powering up keep popping up on screen but wont load


Bryansims wrote:
My xfinity box keeps powering up but won't load anything. What can I do ?

Try checking all connections; power, tv cable, coax connections.

Official Employee

Re: Powering up keep popping up on screen but wont load

Hello, and thank you for reaching out to us. I would be happy to assist you from here. Can you verify your account information with me? I would need your phone number, full name, and service address. You can private message me by clicking my name and clicking private message.