Nothing in the settings addresses this issue. The remote is already paired. However, that popup continuously appears several times. It has been doing it ever since I purchased it. I have 2 boxes. They both have that issue. I have restarted both. I have repaired both remotes to their separate boxes, tvs, and sound bars. The popup continues. There is no solution within the Settings section that addresses how to turn the popup off after the remote has already paired with all 3 devices.