I am having continual problems with X1 TV picture pixilating and freezing. This occurs on NBCSN. and I am sure on others that I don't watch. Probelm is worse in the evenings but can happen anytime. Problem started about a year ago and occurs on all three TVs/boxes. I have restarted/reconnected/re-everything a hundred times. I'm forced to watch Giants games via Apple TV instead of on the Xfinity service I'm paying $250/month for. Help.
Hi there, DeltaDawdler. Appreciate you posting. That is frustrating to hear about the picture quality trouble you're experiencing. I would be glad to schedule a tech out for you. Please go ahead and send me a private message with your name and I will help you out from there.
To send a private message, please click my name "ComcastMorgan" then select "Send a Message" on the right side.
Talk to you soon.
Great working with you, DeltaDawdler. Let me know via PM if you end up needing further support with this. Thanks!