Recently i was having issues on one of my bedroom boxes an XiD box. I later found out that this box relies on the X1 DVR to communicate with. I spent many of hours with tech support, and after doing my own research discovered how these XiD boxes work. I reside in a apartment complex.
After doing my own research i turned in the XiD boxes, and recied Xg2 boxes in replacement. These dont rely on the DVR to communicate, and since using these boxes the pixelation and freezing is gone. If you have any issues with these XiD boxes try the Xg2 instead.