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Pixelating

New Poster

Pixelating

I have several channels that are pixelating and have become unwatchable. TNT, TBS, Tru TV, A&E and many others. Comcast tech has been out and doesn't understand why it's happening. Says signal is fine... Is anyone experiencing this and is there any hope? 

Gold Problem Solver

Re: Pixelating



"Pixeling" while watching live TV is almost always an incoming signal issue. There is little else it can be.

Sorry but you need another tech visit. Request an experienced X1 tech.
Official Employee

Re: Pixelating

Matt4477, I agree with RickGr4. I got your private message about your DVR issues too so I'll follow up there. 


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New Poster

Re: Pixelating

Thanks everyone 

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Valued Contributor

Re: Pixelating

Did you solve this?
Tek