Im trying to get on the app pandora from my tv but its not working out.
Hi, Huittewalker. Sorry you are running into issues setting up pandora. Below are some tips that I hope will help in setting up pandora and other apps.
Sign in to xfinity.com/X1 using your Comcast ID. If you have multiple users in the home, each can sign in separately with their own comcast.net account information. You can retrieve your account information at http://www.idhelp.comcast.net.
From the XFINITY Web Portal, you can:
• Connect your Facebook, Twitter and Pandora accounts to your XFINITY service.
• Specify your privacy settings. For each of the listed applications, you can indicate whether you want XFINITY to require a PIN to access. (See “About Your PIN” below.)
• Enable Sharing. Sharing allows you to post preformatted opinion messages about the content you’re watching to your Facebook or Twitter account.
About Your PIN
Your PIN is the first four characters of your comcast.net password. It is entered using the number keypad on your remote control.
For example, if your password is “Football,” then you enter FOOT, or 3668, on the keypad. Note that special characters such as underscore (_ ) and hyphen (-) are represented with the number zero.
Enabling your PIN prevents other people from accessing your personal online accounts, such as Twitter, Pandora and Facebook.
When I sign in, click on Already Have It on the X1 welcome page, and go to the Customize Your Experience page and click on TV App Settings I get a big red error message across the top of the screen
Applications are currently unavailable
It would appear that your X1 DVR is having problems communicating with Comcast's servers. That suggests that signal parameters are not within acceptable ranges. You can check the signal parameters yourself as follows:
To check your X1 DVR signal levels, press and hold the EXIT button for about 5 seconds, press the Down arrow twice and press 2. You should see the MAIN MENU. Keep trying if you don't.
Now press the down arrow twice to get to System and the right arrow four times to get to page 5. Record the following:
Downstream Rcvd Power: -8 to +8 dBm
Downstream SNR: Above 35
Upstream Power: 35 to 51
Call Comcast for a service call if any of the above parameters is out-of-spec.