I've been through the XR15 factory reset and several different ways to pair the remote with my box, TV and soundbar. I cannot get the soundbar and TV to pair together. Every time I pair the soundbar the TV becomes unpaired and then I re-pair the TV and it unparis the soundbar.
I've tried everything posted on the Xfinity site here : https://www.xfinity.com/support/remotes
and I've read through and tried everything posted in the forum below:
The soundbar should connected to the television. Follow the directions found in the tv manual. Then when the tv is turned on, the soundbar will turn on too. The tv menu controls what speakers, headphones, etc. are being used for television.
Thanks for the reply. Seem that my LG TV does pair with the Sony soundbar but the LG remote will only control the sound and not the power. My end goal is to only need one remote.