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Netflix

Regular Contributor

Netflix

Netflix won’t launch thru my apps on my X1 box I’m able to access Prime Video.
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Silver Problem Solver

Re: Netflix


@lkpolovchik wrote:
Netflix won’t launch thru my apps on my X1 box I’m able to access Prime Video.

I pay a monthly fee to Xfinity for Netflix.  Does your Comcast account show a fee?


I am not a Comcast Employee.
I am just a customer, volunteering my time to help other customers here in the Forums.
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Regular Contributor

Re: Netflix

Yes Comcast charges. It worked after I did a system refresh, which we've needed to do several times this month for several problems. I'm not sure if there is a problem with our X1 box or a problem with a node outside in the area.