Community Forum
**UPDATE 11/01/2017**
For Xfinity TV customers with a compatible X1 device, a Netflix Premium subscription and 4K-compatible TV, Netflix 4K progamming is now available. Netflix recommends an internet connection speed of at least 25 megabits per second to stream 4K titles, and Xfinity X1 customers will need the XG1v4 set top box. If a movie or TV show is available in 4K, the default playback will be in 4K. Future phases of 4K content on X1 will include search and discovery with the voice remote, editorialized collections within Xfinity On Demand and the option to choose a playback method (4K, HD, etc.) by program.
For additional information about 4K Netflix content, see here: http://forums.xfinity.com/t5/X1/Netflix-Ultra-HD-UHD-4K-programming-on-Xfinity-X1/td-p/2991476
**Original Message**
Many are aware of the announcement made earlier this year about the Netflix Beta Program for our X1 platform. We are happy to announce that the Beta has ended and we are officially releasing the feature into our full production environment. Thank you for all of the feedback that you have provided so far and would love to continue hearing more from you.
We’re using this thread to bring prior questions about this subject together and we’ll continue to update as more information is available.
Here are some questions and answers:
How can I access the Netflix app?
- There are two options for accessing Netflix content on X1:
- Netflix is integrated into the browse menus and search functionality of X1. You can even use the voice remote to find and choose the program you want to watch. Once the program is found, just make sure you select the watch with Netflix option under the ways to watch.
- The other way to access Netflix is press the Xfinity button, select apps, scroll down to the entertainment section and you should be able to see and open Netflix.
How can I tell if my X1 Box is compatible with Netflix?
- After you follow the steps above to launch the app you will be prompted with an offer to exchange your X1 TV Box for one that is compatible.
How can I swap my X1 box for one that is compatible?
- You will just need to follow the prompts after the step above in order to start the exchange process. Here is a screen shot in how it will look like.
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@apple99 wrote:Does anyone know if you can add Netflix onto the X1 tv apps? If so, how?
To add a comment to both John and Rick's answers,smartphones, tablets, computers, laptops and most current Blu-Ray players can do this. My laptop has an HDMI ouput which can be cabled to any pf my TV's shoudl I go that route. I personally use 3 SONY inexpensive Blu Ray Players which all have Netflix, Hulu, You Tube connected to 3 TV's in my home....
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@John3758 wrote:No. I don't know why people keep asking this.
My guess is that most people only understand the adding of APPS to smartphones, tablets and WIndows operating systems... they must be assuming that adding Netflix is the same process on the X1 system...
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I'm guessing an app like pandora?
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@RobertWy wrote:
IF and I mean IF, it doesn't cost anything, then it might be a BIG DEAL.
Wouldn't you agree, Rick?
@RickGr4 wrote:
This ship has already sailed. I already have seven different ways (not counting computers) in my house to stream Netflix including Netflix 4K. I suspect Comcast adding Netflix will not change anything I am doing now.
Not to play devil's advocate but it is very possible Comcast will figure out a way to water this down and mess this up. The guide could be really poor. There could be sign up/sign in problems just like Pandora. Let's see the finished product up and running before we get excited.
That being said, this could be good news in regards to Comcast and their 3rd party relationships.
@threecount wrote:
Netflix coming to X-1!
Today the announcement was made...So happy! I have always had their disc plan, but now with the app, it will be so much easier to stream!
Thanks Comcast!
I was guessing it will be an app that we login with our netflix credentials via the secure site web link. Comcast will be offering subscriptions for netflix too getting some hard cash for adding new subs.
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now IF they somehow incorporated it into the regular menu system in search or showing more episodes of shows available by selecting the episodes like we do on-demand now, then that woujld be awesome.
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This is wonderful! 
I know it's baby steps but at least Comcast is going in the popular direction for the consumer. Since I've been using the X1 box a lot thanks to the DVR feature. I caught myself using it a lot more than my Apple TV which I would use for the On Demand content with the apps. But the X1 interface seems so rich and smooth that I can't go back to my Apple TV. So with having access to Netflix through the Apps section. It will make it a lot easier to remain connected on my X1 box rather than cycling to my Apple TV. I hope WWE Network and Hulu show up also!
I know it's baby steps but at least Comcast is going in the popular direction for the consumer. Since I've been using the X1 box a lot thanks to the DVR feature. I caught myself using it a lot more than my Apple TV which I would use for the On Demand content with the apps. But the X1 interface seems so rich and smooth that I can't go back to my Apple TV. So with having access to Netflix through the Apps section. It will make it a lot easier to remain connected on my X1 box rather than cycling to my Apple TV. I hope WWE Network and Hulu show up also!
