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Need help Pairing X1 Voice Remote - interference

Contributor

Need help Pairing X1 Voice Remote - interference

Looks like my X1 Voice remote malfunction in the living room.

 

I had an extra one lying around so tried to sync it to my living room box.  Followed the directions on the screen to sync but the 3 digit code never came up.

 

I turned on the other tv in the other room where I have box #2.  I see when I try to sync Box #1 w/ the living room remote, the 3 digit code confirmation screen shows up on the Box #2.

 

So looks like the other box (#2) is recognizing my new remote for box #1.

 

I unhooked box#2 in the other room from the power outlet but still does not work when trying to sync voice remote to the living room.

 

Any tips?

Official Employee

Re: Need help Pairing X1 Voice Remote - interference

Restart the dvr and try again.
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Contributor

Re: Need help Pairing X1 Voice Remote - interference

Power cycled in living room box 1.  Now it's working.  Didnt have to set it up or anything.  Thanks for your help.