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NPR ONE app

Frequent Visitor

NPR ONE app

I’ve checked the Xfinity Apps menu on my X1 box, and the NPR app is still missing. When I use voice command and say “NRP”, it comes back with the message, “we’re having trouble opening this app. Try again in a few minutes”.

However, if I go to the Xfinity app menu on the (Xi3 ?) box in the bedroom it appears.

Any solution as to how to get the app appearing on the X1 box?

Any help or insight is appreciated.
Official Employee

Re: NPR ONE app

That one box may not have taken an update yet
Frequent Visitor

Re: NPR ONE app

Is there any way to force an update? Or does Comcast control when devices get updates?

I assume a restart is not an update?
Expert

Re: NPR ONE app


@schacht_w wrote:
Is there any way to force an update? Or does Comcast control when devices get updates?

I assume a restart is not an update?

the updates roll out in waves and progress is monitored for problems as the updates complete.