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My cable box reads "case". I get no tv picture. Called yesterday waited SIX hours and NO call back.

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My cable box reads "case". I get no tv picture. Called yesterday waited SIX hours and NO call back.

Box reads "case".

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Diamond Problem Solver

Re: My cable box reads "case". I get no tv picture. Called yesterday waited SIX hours and

That means it’s not making a connection. Check all of your connections

I am a Retired Official Comcast Employee
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