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Monoprice Switch Not Working with X1 Box

New Poster

Monoprice Switch Not Working with X1 Box

The X1 box does not consistently work with my Monoprice switch.  It will randomly freeze and then the box goes into BOOT mode.  The Monoprice sends the HDMI signal over ethernet but it's frustrating Comcast has not found a way to make this work.  I'm considering cutting the cable if I can't get this to work.

Silver Problem Solver

Re: Monoprice Switch Not Working with X1 Box

We need a detailed description of your equipment and how they are connected.


I am not a Comcast employee; I am just a customer, volunteering my time to help other customers here in the Forums.