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Missing channels/Guide shows only "To be Announced"

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Missing channels/Guide shows only "To be Announced"

I just installed and activated my account.

 

The Guide only shows 10 possible channels.  For every entry in the program/show grid, the following message is displayed, "To Be Announced."

 

I tried the online tool for system check and choose the reset device option.  I did not see the display change and the web page never left the updating screen.

 

How do I correct this?

Silver Problem Solver

Re: Missing channels/Guide shows only "To be Announced"


@GBlaze wrote:

I just installed and activated my account.

 

The Guide only shows 10 possible channels.  For every entry in the program/show grid, the following message is displayed, "To Be Announced."

 

I tried the online tool for system check and choose the reset device option.  I did not see the display change and the web page never left the updating screen.

 

How do I correct this?


Does this list your channels?

https://www.xfinity.com/support/local-channel-lineup/

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I am just a customer, volunteering my time to help other customers here in the Forums.
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