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MY XR11 remote cannot turn audio receiver on/off

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MY XR11 remote cannot turn audio receiver on/off

MY XR11 remote cannot turn Harman Kardon AVR 45 on/off. The remote can only control the volume after setup using the code on the TV screen. 

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Re: MY XR11 remote cannot turn audio receiver on/off


Tun wrote:

MY XR11 remote cannot turn Harman Kardon AVR 45 on/off. The remote can only control the volume after setup using the code on the TV screen. 


Did you go through the pairing procedure?

https://www.xfinity.com/support/cable-tv/remote-program-the-xr2-or-xr5-to-aim-anywhere/


I am not a Comcast employee; I am just a customer, volunteering my time to help other customers here in the Forums.
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Re: MY XR11 remote cannot turn audio receiver on/off

If your TV and AVR both have HDMI CEC you may be able to configure the TV to power the receiver on and off with the HDMI control.