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MAJOR DVR Issues For Months

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MAJOR DVR Issues For Months

Almost every recording I watch, I get an error "Can't playback now"... Then it pauses for a second and continues but the volume is considerablely lower and when you try to fast forward or rewind at any point it goes super fast and skips a bunch of content even if you have it on a low speed.  When I hit play again it jumps back 5 or 10 minutes.

 

We are tired of getting this happening to us every day.

Diamond Problem Solver

Re: MAJOR DVR Issues For Months

Sounds like a failing hard drive, do you need assistance getting it swapped?

I am a Retired Official Comcast Employee
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