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Low Signal

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Low Signal

Hi,
On the comcast labs setting it says my signal is low. How do I text the signal strength coming into my cable box? Thanks for any help you can provide.
Expert

Re: Low Signal


@c-howard77 wrote:
Hi,
On the comcast labs setting it says my signal is low. How do I text the signal strength coming into my cable box? Thanks for any help you can provide.

that feature is in beta. you can call 800-Comcast and request tech support for your set top box check your set top box signal levels. if necessary, they can schedule a tech if needed.



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Official Employee

Re: Low Signal

Thank you for reaching out to us on the Xfinity Forums, I would be happy to look at your account from here. To protect the privacy of your account, can you provide your full name exactly as it's listed on the billing statement? To send a private message click on my name, then click "Send a message".


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