When watching recorded programs on the X1 box and not on an app or other device, some recordings show a cloud icon during the first part of playback. When recordings with this icon are shown on the TV directly from the X1 box, the resolution is low and the playback can be jittery/choppy especially when viewing sports with fast movement. For recordings that are on the DVR but do not display the cloud icon, the recordings are fine and perform as expected for resolution and smoothness of playback.
Can I prevent cloud recordings so that I can watch things without it looking awful?
Could a signal or other issue be preventing these recordings from displaying properly?
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This seems to happen randomly and happened as recently as Saturday when I recorded a basketball game on ESPN.
Is this possibly signal related or would the box need to be replaced to resolve?