Community Forum

Lost picture

New Poster

Lost picture

I accidentally hit the wrong button on my tv remote and can’t 

remember how to get the picture back!. Forgot what channel I need to get the picture back?

Diamond Problem Solver

Re: Lost picture

If you’re using the actual tv remote, keep pressing input/source and cycle through the inputs to get a picture. If you’re using an X1 remote, use input

I am a Retired Official Comcast Employee
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark a post as the Best Answer!