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Information on how to pair the LG Magic Remote AN-MR400P with the Comcast X1 TV box

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Frequent Visitor

Information on how to pair the LG Magic Remote AN-MR400P with the Comcast X1 TV box

I have an LG47LA6200 TV set and an X1 TV Box

Serial #: PAK800512061,

I have not been able to pair the LG Magic Remote AN MR400P with the Comcast X1 TV box.

Can anyone provide instructions on how to do this as the TV asks for the name of the set top box manufacturer?  None of the available manufacturers on the menu list work.

In the past, the Pace set top boxes paired rather easily.  The X1 box does not.

 

Thank for any assistance.

Jim

Silver Problem Solver

Re: Information on how to pair the LG Magic Remote AN-MR400P with the Comcast X1 TV box


@jim_06940 wrote:

I have an LG47LA6200 TV set and an X1 TV Box

Serial #: PAK800512061,

I have not been able to pair the LG Magic Remote AN MR400P with the Comcast X1 TV box.

Can anyone provide instructions on how to do this as the TV asks for the name of the set top box manufacturer?  None of the available manufacturers on the menu list work.

In the past, the Pace set top boxes paired rather easily.  The X1 box does not.

 

Thank for any assistance.

Jim


You might try this:

https://www.xfinity.com/support/remotes

I am not a Comcast Employee.
I am just a customer, volunteering my time to help other customers here in the Forums.
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Gold Problem Solver

Re: Information on how to pair the LG Magic Remote AN-MR400P with the Comcast X1 TV box


@RobertWy wrote: ... You might try this: https://www.xfinity.com/support/remotes ...

That might help if the poster was asking about controlling their TV with their Comcast remote, but they're not. They're asking how to control their X1 cable box with an LG TV remote.

 

The "remotes" support page won't help with that.

 

The OP might check out https://forums.xfinity.com/t5/X1/LG-magic-remote-pairing-to-xg1-a/m-p/2872821#M124098 and the messages following that one.

Frequent Visitor

Re: Information on how to pair the LG Magic Remote AN-MR400P with the Comcast X1 TV box

Thanks for the suggestion.

I'll try it.

Jim

Frequent Visitor

Re: Information on how to pair the LG Magic Remote AN-MR400P with the Comcast X1 TV box

BruceW,

 

Your suggestion worked perfectly.

As noted, IR access to the set top box is required.

This model does not have an input for remote IR operation.

Thanks for your help.

Jim

Official Employee

Re: Information on how to pair the LG Magic Remote AN-MR400P with the Comcast X1 TV box

Hi @jim_06940

 

Thanks for letting us know the information provided by @BruceW worked. Were you able to get a new box shipped that is com[patible? If not, I can help you. To protect the privacy of your account, please send me a private message verifying your first and last name, and the name of the account holder if it's different than yours. 

 

To send a private message click on my name "ComcastChe", then click send a message.

 


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