I'm trying to use an IR extender for my x1 box (PX032ANI) with a universal remote. This setup works great for other components (like an Apple TV) but is not working with my box. Is there an IR extender that you all have that is designed to work with your equipment? It's possible I'm not hitting the IR receiver on the front of the box with the extender, but I've tried a zillion positions for that so I don't think that's the issue. We also have PXD01ANI boxes we could switch out with this one if needed to solve the issue. Any advice would be appreciated.
Hi there, jt1701.
Does our box work, if you disable the IR Extender?
I looked into a bit and it stated:
With some TV Boxes, connecting the IR Extender disables the RF input on the front of the TV Box. To avoid this, disconnect the IR Extender from the TV Box when you’re not using it.
I wanted to touch base really quick before closing out your post. Did you have any other questions?