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I need to turn off the RF and turn on IR on this remote XR11

New Poster

I need to turn off the RF and turn on IR on this remote XR11

I need to turn off the RF and turn on IR on this remote XR11

Official Employee

Re: I need to turn off the RF and turn on IR on this remote XR11


joesabina wrote:

I need to turn off the RF and turn on IR on this remote XR11


Press and hold setup and then press 987.

Gold Problem Solver

Re: I need to turn off the RF and turn on IR on this remote XR11

Wondering why you need to do this??? X1 boxes work better with X1 remotes when paired over RF.

X1 boxes can receive IR and RF simultaneously.

What is your situation?


joesabina wrote:

I need to turn off the RF and turn on IR on this remote XR11


 

New Poster

Re: I need to turn off the RF and turn on IR on this remote XR11

Rf needs turned off to use 3rd party remotes.
People who have high quality systems don't need or want the xfinity remote.
Expert

Re: I need to turn off the RF and turn on IR on this remote XR11


wrote:
Rf needs turned off to use 3rd party remotes.
People who have high quality systems don't need or want the xfinity remote.

enter setup on your remote and enter 9-8-7 numbers. 


I am not a Comcast employee; I am just a customer, volunteering my time to help other customers here in the Forums.

If you'd like information about the Expert program, you can find it here.