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How to connect the X1 box without and hdmi cable

Contributor

How to connect the X1 box without and hdmi cable

Had an electrician working at the house and he unplugged the cable line from the box and the wall. I've tightened the al of the connections but the x1 will not set up.
I can't seem to find instructions on how to connect all of the cables. It's an older tv and doesn't connect via HDMI.
Gold Problem Solver

Re: How to connect the X1 box without and hdmi cable

Take a look at page 10 of this guide. The connection in the left called "composite" should help you. It should be noted this is not a high definition connection: http://cim-cim-images.cdn2.comcast.net/CTV02/Comcast_CIM_Internal_Ingest_Browse_Videos/10/337/FINAL_...

 


lauren1018 wrote:
Had an electrician working at the house and he unplugged the cable line from the box and the wall. I've tightened the al of the connections but the x1 will not set up.
I can't seem to find instructions on how to connect all of the cables. It's an older tv and doesn't connect via HDMI.

 

Contributor

Re: How to connect the X1 box without and hdmi cable

Thanks.  Looks like everything is connected correctly.  The error is RDK-03003

Gold Problem Solver

Re: How to connect the X1 box without and hdmi cable

That means your X1 box is not communicating with a server it needs to communcate with. Are you sure you connected the round coax cable to the INPUT on your X1 box, not the OUTPUT? Are you getting any picture or any channels at all?

 


lauren1018 wrote:

Thanks.  Looks like everything is connected correctly.  The error is RDK-03003




 

Contributor

Re: How to connect the X1 box without and hdmi cable

Yes. I have the cable from the cable outlet going into where it says cable in.
Contributor

Re: How to connect the X1 box without and hdmi cable

No picture. It tries to setup but then says to check the connections. Or unplugging from the outlet
Official Employee

Re: How to connect the X1 box without and hdmi cable

Which box is it that's not working? Have you tried to swap locations with another box to make sure it's not the box? Check the condition of the cable from wallplate to box.
Contributor

Re: How to connect the X1 box without and hdmi cable

It was the cable outlet that wasn't working. Switched it to the new one and now it works.