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How many 4K DVR boxes allowed?

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How many 4K DVR boxes allowed?

How many 4K DVR boxes allowed per household?  I am picking up a second 4K tv and would like to take advantage of the benefits of the newer Xfinity 4K DVR box like I already have on the 1 TV.  I would need to go from 1 4k DVR and 3 satellite boxes to 2 4K DVR boxes and 2 satellite boxes.  Yet, I went through a hard time just trying to get the 1 4K DVR box (3 attempts mailed to me all wrong boxes) so before even starting the process over again I wanted to make sure it is even possible to request and use a 2nd 4K DVR box or is there a 4K satellite box yet that would allow the Netflix and upcoming Amazon Prime 4K programming?

Thanks.

Official Employee

Re: How many 4K DVR boxes allowed?

You can have whatever you want to pay for. You can post on this thread for assistance on another DVR or there’s a secondary box, Xi6 available by tech install

https://forums.xfinity.com/t5/X1/Xfinity-4k-XG1v4-Cable-Box-Availability/td-p/2987898

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Silver Problem Solver

Re: How many 4K DVR boxes allowed?


@Neverendingmods wrote:

How many 4K DVR boxes allowed per household?  I am picking up a second 4K tv and would like to take advantage of the benefits of the newer Xfinity 4K DVR box like I already have on the 1 TV.  I would need to go from 1 4k DVR and 3 satellite boxes to 2 4K DVR boxes and 2 satellite boxes.  Yet, I went through a hard time just trying to get the 1 4K DVR box (3 attempts mailed to me all wrong boxes) so before even starting the process over again I wanted to make sure it is even possible to request and use a 2nd 4K DVR box or is there a 4K satellite box yet that would allow the Netflix and upcoming Amazon Prime 4K programming?

Thanks.


I have two 4k DVR;s and one non-4K DVR along with two XG2 ciompanions.

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Official Employee

Re: How many 4K DVR boxes allowed?

Hey @Neverendingmods

 

I've submitted a request to have a 4K box shipped to you. Please check out the private message I sent for more details. I'll reach out in a few days to make sure you received it. 


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Official Employee

Re: How many 4K DVR boxes allowed?

@Neverendingmods

 

Thanks for allowing me to assist you. Take care! 


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