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How do you fix a RDX-10000 error?

Frequent Visitor

How do you fix a RDX-10000 error?

How do you fix a RDX-10000 error?

Official Employee

Re: How do you fix a RDX-10000 error?

I tried to get information from you a few days ago but you didn’t respond. It’s hard to give any advice without that information
https://forums.xfinity.com/t5/X1/Voice-Remotes-Converts/m-p/3033429
Frequent Visitor

Re: How do you fix a RDX-10000 error?

I never got anyone response...

Official Employee

Re: How do you fix a RDX-10000 error?

So can you give some details on how things are wired in your house, splitters, amps etc. That error means the boxes can’t communicate with each other
Frequent Visitor

RDK-10000 Error!!!

How do you fix this noted error???
Frequent Visitor

Re: How do you fix a RDX-10000 error?

One older digital box works... 2 others disconnected...
2 DVRs (old) setup and work...
I have not setup new DVR boxes as yet...
New LG TV in Office shows error message and cannot set up voice remote (Agent said I could mix DVRs and remotes?) and requested help 2 times and said would have to send tec?
Official Employee

Re: How do you fix a RDX-10000 error?

You need the dvr to be hooked up and activated for the smaller boxes to work. If you need a tech out let us know.
Official Employee

Re: RDK-10000 Error!!!

 

Hello rjo72211, I can assist you with get someone to your home to help clear up this error code for you. Can you please send me a private message with your full name, street address, and account number by clicking on my name (ComcastAmir) and then "private message me"?