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How do I watch SD?

Frequent Visitor

How do I watch SD?

So, my guest bedroom still has an old square TV (Sony Trinitron) that works great.  How can I change the resolution on that box so that it properly displays on this TV?

Expert

Re: How do I watch SD?

Settings (Gear icon) Device Settings 

https://www.xfinity.com/support/articles/x1-video-display

Change resolution to SD.

 

Frequent Visitor

Re: How do I watch SD?

Thanks, I tried that but it didn't work.  When I first had infintiy installed the cable guy set it but somehow it reverted back.  I went to settings, device settings, video display, video output resolution, changed to 4:3, 480p SD, changed zoom to NONE, hit exit, and nothing changed.  

 

Not sure what to do next.

 

ETA: Oh, and when the cable guy set it.  He set it so that when the guide came up I can choose the SD channels.  Now when I choose the SD channels it automatically sends me to the HD equivalent.  Example:  Pull the guide, punch in channel 30 (SD) for TBS, select.  Rather than take me to TBS Channel 30 it sends me to TBS Channel 219 (HD).

Problem Solver

Re: How do I watch SD?


@boohead990 wrote:

So, my guest bedroom still has an old square TV (Sony Trinitron) that works great.  How can I change the resolution on that box so that it properly displays on this TV?


Like it or not, old analog tv's are "white elephants". They are going to cost $25. or more to dispose them. A new 720p television can be purchased for around $75. It would work great with an X1 cable-box. If you insist on using the old tv, use the cheapest SD cable-box you can get.

 

Both local stations and cable-companies are no longer required to support conversion of digital to analog signal. What you used to get a year or two ago is disapearing at a faster rate.

Frequent Visitor

Re: How do I watch SD?

I became a subscriber to Xfinity just this past March (which is when the installer set up this TV with SD channels).   I've been able to watch the SD channels up until a couple of days ago.

 

So, let's see if this might be an easier solution.  How do I watch the SD channels?  Like I mentioned, right now it automatically takes me to the HD channels.

Problem Solver

Re: How do I watch SD?


@boohead990 wrote:

I became a subscriber to Xfinity just this past March (which is when the installer set up this TV with SD channels).   I've been able to watch the SD channels up until a couple of days ago.

 

So, let's see if this might be an easier solution.  How do I watch the SD channels?  Like I mentioned, right now it automatically takes me to the HD channels.


All the SD channels are between channel 1 and 299. Just use the cable-channel search there. Your cable-box was designed for HD tv's using many of it's features. I suspect there will be no better help from Comcast employees than you were already given.

Gold Problem Solver

Re: How do I watch SD?


@boohead990 wrote: ... Now when I choose the SD channels it automatically sends me to the HD equivalent. ...

That sounds like Auto Tune / Prefer Best Available Resolution is active. See https://www.xfinity.com/support/articles/x1-auto-tune-to-hd-channels.

Frequent Visitor

Re: How do I watch SD?

Thanks.

 

Just tried Auto Tune.  It was on so I switched it off and back on again and no joy.  The culprit may be that I can not select the SD channels as I could a couple of days ago.  When ever I try to select an SD channel from the guide it automatically changes the channel to the HD equivalent.   So, perhaps, if I can figure out how to be able to watch SD channels that could be the fix.

Gold Problem Solver

Re: How do I watch SD?


@boohead990 wrote: ... Just tried Auto Tune.  It was on so I switched it off and back on again ...

Why not switch it off and leave it off?

Frequent Visitor

Re: How do I watch SD?

Thanks.  Just tried turning it off.  Still a no go.

Expert

Re: How do I watch SD?


@boohead990 wrote:

Thanks.

 

Just tried Auto Tune.  It was on so I switched it off and back on again and no joy.  The culprit may be that I can not select the SD channels as I could a couple of days ago.  When ever I try to select an SD channel from the guide it automatically changes the channel to the HD equivalent.   So, perhaps, if I can figure out how to be able to watch SD channels that could be the fix.


Are the SD channels appearing in the Guide?

Frequent Visitor

Re: How do I watch SD?

Yes.  The SD channels are appearing in the guide.   When I bring up the SD channel in the guide and select it to view it take me to the HD version of the channel.  Example: Bring up guide, enter channel 30 for TBS(SD), select channel 30, takes me to channel 219 TBS(HD).

Expert

Re: How do I watch SD?

is your SD TV connected to the coax cable? do you have HD service on other X1 set top boxes?

Frequent Visitor

Re: How do I watch SD?

It's not connected via a coax cable.  It's connected via...forgive my lack fo tech expertise...the red, white, and, yellow cables.  I have 5 TV connected in my home.  Three are HD and two are SD.  The other SD is working just fine.  


As I said, it was working fine until Thursday.  Called Xfinity and they walked me through everything the has been described here.  They recommend I switch out the box at a local service center.

Expert

Re: How do I watch SD?


@boohead990 wrote:

It's not connected via a coax cable.  It's connected via...forgive my lack fo tech expertise...the red, white, and, yellow cables.  I have 5 TV connected in my home.  Three are HD and two are SD.  The other SD is working just fine.  


As I said, it was working fine until Thursday.  Called Xfinity and they walked me through everything the has been described here.  They recommend I switch out the box at a local service center.


use coax or the rf you have in use. the settings for 'output' are for HDMI output or component output. the tv will show you 4:3 content in 4:3 and 16:9 or 14:9 in a letterbx on the TV screen.

Frequent Visitor

Re: How do I watch SD?

Well, I got a new box from Xfinity.  Swapped it an it worked great.  I wasn't able to watch the SD channels as whenever I selected them it automatically sent me to the HD version.  But at least when I changed the Video display to SD it would fit the screen.  That is unitl I tried to watch one of the movies I purchased.  Then it went right back to where I can't fit the whole picture on the screen.  Either for the movie or now any of the channels.  I have a feeling that this would all be solved if I could just select the SD channels on the guide.  But, alas, whenever I select them it automatically sends me the to the HD version.  

Any ideas?

Expert

Re: How do I watch SD?


@boohead990 wrote:

Well, I got a new box from Xfinity.  Swapped it an it worked great.  I wasn't able to watch the SD channels as whenever I selected them it automatically sent me to the HD version.  But at least when I changed the Video display to SD it would fit the screen.  That is unitl I tried to watch one of the movies I purchased.  Then it went right back to where I can't fit the whole picture on the screen.  Either for the movie or now any of the channels.  I have a feeling that this would all be solved if I could just select the SD channels on the guide.  But, alas, whenever I select them it automatically sends me the to the HD version.  

Any ideas?


hi, using your X1 remote, press the Xfinity button >> gear (settings) >> Preferences >> General >> Prefer best available resolution: and change to off. now you can watch what you wish and the channel won't automatically change. set your TV zoom off since it is SD only.