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HD channels

New Poster

HD channels

Hello,
I am not receiving my HD channels.
Expert

Re: HD channels


@Chel_o_girl55 wrote:
Hello,
I am not receiving my HD channels.

We need more information.

What cable-box?

What service did you sign up for?

 


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I am a Customer Expert volunteering my time to help other customers here in the Forums.
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Official Employee

Re: HD channels

Is there an onscreen message?

I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!