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Error Codes XRE-03059, XRE 03061 and XRE 03062

Frequent Visitor

Error Codes XRE-03059, XRE 03061 and XRE 03062

We keep getting these errors, don't see why the techs that come here can't fix this 


Accepted Solutions
Frequent Visitor

Re: Error Codes XRE-03059, XRE 03061 and XRE 03062

Comcast called us yesterday and said that the system was fixed, that it was a error wide problem so they cancelled our tech that was doing to come out today.  Now the picture is better than ever.  Glad they fixed it because it was a 3 week problem. 

 

Thank you Comcast


All Replies
Official Employee

Re: Error Codes XRE-03059, XRE 03061 and XRE 03062

Those are tuning errors, something is interfering with those channels that you see the error on. Go back to your original thread, you have two other employees that are waiting on information from you to help you further.

https://forums.xfinity.com/t5/X1/Poor-reception/m-p/3097106
Frequent Visitor

Re: Error Codes XRE-03059, XRE 03061 and XRE 03062

Comcast called us yesterday and said that the system was fixed, that it was a error wide problem so they cancelled our tech that was doing to come out today.  Now the picture is better than ever.  Glad they fixed it because it was a 3 week problem. 

 

Thank you Comcast