Thanks for using the Community Forum. Can you please try these remote codes to see if you they help?
33763, 34102, 34101, 34100, 34059? Additional codes may be found in the remote manual.
Thanks. Even the ones in the remote manual? I'll see if there is more I can do from my end. Please send me a message by clicking on my name, "ComcastChe" then click send a message. In the body of this message please verify your first and last name, and the name of the account holder if it's different than yours.