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Disabling a reminder or record request

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Disabling a reminder or record request

Before baseball began, Comcast offered free access to certain of their channels that carried baseball games. I availed myself of those and even set up reminders for my favorite team. I never did sign up for the service but the reminders are still there!

 

So evry once in a while, I get a reminder with options to dismiss or to tune in. Either choice takes me to a screen where I can sign up for the service but nowhere does it allow me to cancel.

 

Can someone help? Thank you,

Expert

Re: Disabling a reminder or record request


@eschamp wrote:

Before baseball began, Comcast offered free access to certain of their channels that carried baseball games. I availed myself of those and even set up reminders for my favorite team. I never did sign up for the service but the reminders are still there!

 

So evry once in a while, I get a reminder with options to dismiss or to tune in. Either choice takes me to a screen where I can sign up for the service but nowhere does it allow me to cancel.

 

Can someone help? Thank you,


using X1 set top box, press Xfinity >> saved >> down then up > view >> OK >> reminders >> OK button. 



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Contributor

Re: Disabling a reminder or record request

After saved don't you have to go to scheduled?


@Rustyben wrote:

@eschamp wrote:

Before baseball began, Comcast offered free access to certain of their channels that carried baseball games. I availed myself of those and even set up reminders for my favorite team. I never did sign up for the service but the reminders are still there!

 

So evry once in a while, I get a reminder with options to dismiss or to tune in. Either choice takes me to a screen where I can sign up for the service but nowhere does it allow me to cancel.

 

Can someone help? Thank you,


using X1 set top box, press Xfinity >> saved >> down then up > view >> OK >> reminders >> OK button.