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DVR recording deleted during transfer.

New Poster

DVR recording deleted during transfer.

All my recordings and scheduled recording were deleted during transfer of service address. Can a representative please transfer my recordings?
Official Employee

Re: DVR recording deleted during transfer.

Hi, Ginametzger - I can check if there is a way to restore your recordings. Please send me a private message and include your full name, the account holder's name as it's listed on the billing statement, a phone or an account number. Click on my name ComcastElla, then click Private Message Me.