For the past three weeks, our DVR records only a few minutes of the Seahawks game on FOX, boots us out after watching about 30 seconds, gives error message that there is a problems with the recording. If we are home & try to watch live instead, we sometimes get the message the DVR can't tune to the channel, it reboots itself, but problems persist. This is our 3rd DVR within a few months. We are ready to cut the cord, only have cable for the sports, and there are other options now. Anyone here having similar issues?
Hello, ReadyToCutCord! Welcome to the Xfinity Forums!
I would like to take a closer look at this issue and see if we can get this fixed. Please send me a Private Message with your full name so I can assist.
To send a private message, click my name "ComcastTambrey", then click "send a message".
Hopefully, that new DVR works better. If you are still having problems I can look at the error logs for individual recordings so we can figure out exactly what is happening.