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Closed captioning "on" but doesn't display

New Poster

Closed captioning "on" but doesn't display

Closed Captioning On but doesn't display

 

Closed captioning no longer displays on the screen though it is turned on.  I'm not sure when it stopped working but I've tried everything I could think of. As far as I know nothing has chenged.  I've reset and still no Closed Captions. 

 

Any help would be appreciated.    

New Poster

Re: Closed captioning "on" but doesn't display

were you able to solve this problem? My tv has this problem now. Thanks
Silver Problem Solver

Re: Closed captioning "on" but doesn't display


@Vince12 wrote:
were you able to solve this problem? My tv has this problem now. Thanks

I now have to use the arrow down and arrow left two times to control CC.

 

Or use my voice remote and say close caption.


I am not a Comcast employee; I am just a customer, volunteering my time to help other customers here in the Forums.