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Certain channels pixelating

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Certain channels pixelating

Certain HD channels are pixelating. I suspect an issue on xfinity's end because it is only some channels while others are crystal clear.
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Diamond Problem Solver

Re: Certain channels pixelating

Have a tech out to check the individual frequency that the channels are using...

I am a Retired Official Comcast Employee
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Official Employee

Re: Certain channels pixelating

Hi, Akdog! I can help you with the scheduling a tech visit. Could you please private message me your full name, the account holder's name as it's listed on the billing statement? Click on my name ComcastElla, then click Send a message.


I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
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