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Can't get CBS, FOX, NBC and ABC on x1

Regular Contributor

Can't get CBS, FOX, NBC and ABC on x1

Woke up this morning and can't get NBC, CBS, Fox or ABC HD on my tv. All other channels seem to be working. Anybody else having this problem? Seems to be one glitch after another lately

Official Employee

Re: Can't get CBS, FOX, NBC and ABC on x1

Is there any kind of error message on those channels or they won’t tune in at all?

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Regular Contributor

Re: Can't get CBS, FOX, NBC and ABC on x1


@ComcastAndrew wrote:
Is there any kind of error message on those channels or they won’t tune in at all?

Yeah, there is but I'm at work right now so I can't get it til lunchtime. When you tune to 805 or 810 (fox and NBC) it just bounces right back to the previous channel after a quick blurb that this channel is not available. I'm on auto-tune to hd channels so I couldn't check their sd counterparts. Channels work on the xfinity website but weren't working at home. 

Frequent Visitor

Re: Can't get CBS, FOX, NBC and ABC on x1

There's an outage in my area by the Jersey shore. I can however get the channels on Roku. Channel NBC is nonexistant. Comcast doesn't even reconize the channel

 

Official Employee

Re: Can't get CBS, FOX, NBC and ABC on x1

Skintime, Presently, There’s a video outage going on in your area, ETR is 1103am EST

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Official Employee

Re: Can't get CBS, FOX, NBC and ABC on x1

EHTmom, the Roku and your cable box is 2 different sources(why one is good and the other isn’t)

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Regular Contributor

Re: Can't get CBS, FOX, NBC and ABC on x1


@ComcastAndrew wrote:
Skintime, Presently, There’s a video outage going on in your area, ETR is 1103am EST

I saw that under my acct. I'll check it out a lunchtime and post around 1:00 eastern. Thanks for responding

Regular Contributor

Re: Can't get CBS, FOX, NBC and ABC on x1


@skintime wrote:

@ComcastAndrew wrote:
Skintime, Presently, There’s a video outage going on in your area, ETR is 1103am EST

I saw that under my acct. I'll check it out a lunchtime and post around 1:00 eastern. Thanks for responding


Fixed.........Never mind