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Can't adjust volume with x1 remote

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Can't adjust volume with x1 remote

Everything else works but cannot control volume..

Silver Problem Solver

Re: Can't adjust volume with x1 remote


M5154 wrote:

Everything else works but cannot control volume..


Did you use the remote setup procedure from the A button?


I am not a Comcast employee; I am just a customer, volunteering my time to help other customers here in the Forums.
Official Employee

Re: Can't adjust volume with x1 remote

Hi M5154. It sounds like the remote has not yet been paired to control the volume of your TV. You can follow the directions to pair your XFINITY X1 remote here: https://www.xfinity.com/support/remotes/

 

Please let us know if you need further support.