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Cable box

Regular Visitor

Cable box

  1. The. Lights are flashing on the front of the box, never establishing a connection.  I've unplugged everything but that hasn't corrected the problem.  I've also "refreshed" but no dice.  Now what?
Expert

Re: Cable box


@LULUGRADY wrote:
  1. The. Lights are flashing on the front of the box, never establishing a connection.  I've unplugged everything but that hasn't corrected the problem.  I've also "refreshed" but no dice.  Now what?

what is the model number on the bottom/back of the set top box?



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Regular Visitor

Re: Cable box

There are lots of numbers on the back.  Which set do you need?

Expert

Re: Cable box


@LULUGRADY wrote:

There are lots of numbers on the back.  Which set do you need?


somthing like xi3 xid sg2 xg1v  



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I am a Customer Expert volunteering my time to help other customers here in the Forums.
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Official Employee

Re: Cable box

Hi LULUGRADY, I know how frustrating something like this can be especially when you have done all the basic troubleshooting. But no need to worry I am happy to help you with getting your cable box back online, to get started please send me a private message with your full name by clicking on my name (ComcastAmir) and then click "Send a message".


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Highlighted
Official Employee

Re: Cable box

Hi LULUGRADY, I don't see a private message or a reply back from you here so I will close this thread as completed. Feel free to create another post if you require further assistance, have a good day.  


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