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Cable box says powering up

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Cable box says powering up

My x1 cable box has been powering up for 30 minutes now. I have unplugged the power cord and waited. Still no luck. Any help would be great
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Re: Cable box says powering up


@jrock1 wrote:
My x1 cable box has been powering up for 30 minutes now. I have unplugged the power cord and waited. Still no luck. Any help would be great

do you have other set top boxes? you can try putting your modem at that location and see if the LEDs show it successfully booted up. you may have a signal problem, splitter problem, or an unpowered amplifier (plug kicked out of wall).



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Re: Cable box says powering up

jrock1 -- Thank you for using the Xfinity Forums for your question. Do you still need assistance with your box?


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