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Box keeps receiving signal from remote even when remote is not being used and batteries removed

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Box keeps receiving signal from remote even when remote is not being used and batteries removed

Green light on box started to come on as if it’s receiving a signal from a remote - I removed the batteries from both remotes and still occurs - as if the “info” button it’s being pressed, any suggestions?
Official Employee

Re: Box keeps receiving signal from remote even when remote is not being used and batteries removed


@Sagerockone wrote:
Green light on box started to come on as if it’s receiving a signal from a remote - I removed the batteries from both remotes and still occurs - as if the “info” button it’s being pressed, any suggestions?

Being in an apartment, it's possible you're receiving a remote signal from a neighbor.