Community Forum

Blue screen

New Poster

Blue screen

Every single morning my main x1 box has to be reset because all I get is a blue screen. I reset the box, turn the tv off and back on, and eventually it works, but its about a five minute song and dance every single morning. No error messages, no sounds, everything is plugged in right, and it happens every morning. Two comcast technicians have come out and have zero clue about what’s causing it.

Edit: someone finally figured it out. I needed a ground wire so we are installing a coax cable into my surge protector from the tv in order to fix it.