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4k Box

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4k Box

I currently have X1 service . How do I go about getting the  4K box sent to me ?? Also will I lose all my preprogramed DVR shows when I swap?  I really dont want to have to go in and redo all my shows ;-(

Diamond Problem Solver

Re: 4k Box

Follow the instructions here
https://forums.xfinity.com/t5/X1/Xfinity-4k-XG1v4-Cable-Box-Availability/td-p/2987898

You won’t lose your schedule, but possibly some recordings (anything after 60 hours).

I am a Retired Official Comcast Employee
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