Solved! Go to Solution.
Some markets may be tech install still and needs a rental gateway, but I'll escalate it up to a colleague to look at your account
TAlberding, hey! Thanks for posting! If you have an xFi modem, you can get an xi6 box. It must be the secondary box on your account so if you already have a 4K DVR box, you're half way there.
Let's get your 2 xi6 boxes. Please send me a private message with your full name for help. Just click my name and then on the next page, you'll see an option to send me a private message on the top right hand side.
TAlberding, glad we were finally able to get your those xi6 boxes! It only took minimal detective work. haha.
Post again if you need anything and thanks for being a valued customer!