Hello @Stephenatkins, thanks for reaching out to our Forums! I'm sorry to hear that you're receiving this error and I'm happy to know you have a tech scheduled out. I would be more than happy to further troubleshoot this on my end and follow-up after the tech visit if necessary. Can you please send me a private message including the full name as it appears on the account and your full name if different?
To send me a Private Message, please click my name “ComcastAmira” and click “send a message.
@Stephenatkins, I never received a private message from you or heard back from you on here, so I will be locking this thread. Please be sure to send me a PM if you still need assistance with this error concern. Please create a new Public post for any new issues or concerns, we're here to help! Thanks and we appreciate you being the best part of Comcast.