Community Forum

1 button on my remote seems to be having issues

New Poster

1 button on my remote seems to be having issues

The "0" number on my remote doesn't seem to work. Now the green light turns on like when you push any other button, but the 0 doesn't register on the TV for some reason.
Is the button going out or is there something I should do to try to fix it?
Official Employee

Re: 1 button on my remote seems to be having issues

Swap your remote out at your local service center anytime

I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!
New Poster

Re: 1 button on my remote seems to be having issues

Thank you!
Is it free to swap my remote out?
And im not sure how to vote for best answer
Official Employee

Re: 1 button on my remote seems to be having issues

Yes, no charge. Get 2 just for backup

I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!
New Poster

Re: 1 button on my remote seems to be having issues

Thank you!
Ill bring it in tomoro when i get a chance!Smiley Happy