I crossposted on another Xfinity forum as I don't know where that fits into. I went on-line to turn a rule on but was unable to. It says broadband connection is lost. Also unable to connect to cameras. I am very unhappy. I want all functionalities to work when I need them. I have 2 kids with autism and if I need to turn on text alerts when doors open or to check cameras, it SHOULD work. This is not acceptable.
I am having the same problem! I can see the camera on my TV and on my iPhone app, however, I can't see it in the portal! Which, as I'm sure you know, makes it impossible to set any rules for it! Please update if you find any solution. I have tried these steps:
Rapaired the camera with the hub
Reset the Camera
Reset the Hub
Reset all of them in different sequences
Additionally, because I have messed with it so much, I exceeded my daily limit of photos on the portal. I would real like to know how F@&# that happened since it doesn't appear on the portal! Thanks and good luck!