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Web portal is very slow to load on my desktop and my camera won't work.

New Poster

Web portal is very slow to load on my desktop and my camera won't work.

My touch pad and cell phone work OK.

New Poster

Re: Web portal is very slow to load on my desktop and my camera won't work.

I'm having the same issue.  I just got my service installed two days ago and everything seemed to be working fine until today.  Now I can't access the secuirty camera from my phone or computer.   

Official Employee

Re: Web portal is very slow to load on my desktop and my camera won't work.

Hello,

 

Which browser are you using to access the Xfinity Home website?

 

Thanks,

Karen