Community Forum

Service not available - what to do now?

Regular Contributor

Service not available - what to do now?

the frequent inability to access the home services( ie. thermostat) from the web portal makes me wonder why i even have this service. 

At the moment I'm 5000 miles away from home and have no access to the thermostat. This happens in the past a couple of times.

Message is "The connection to the thermostat is currently unavailable"

How can this be fixed?

 

Regular Contributor

Re: Service not available - what to do now?

no idea? no comment from comcast?