When the tech was here installing our system, I could have sworn I saw a button on the web portal to preview a chime for our sensors. I cannot find it anymore. Can someone tell me how to preview a chime when I'm logged into xfinity home from my laptop? I know that the touch screen panel does not let you preview the chime options.
The chimes that the Touchscreen uses are called "Hometones" in the Setup menus.
I'm not aware of a way to actually change the Hometone Configuration while you are away from your Touchscreen, but you can set up rules on www.xfinityhome.com that will cause the Touchscreen to make sounds when certain things happen. While creating the rules, you can preview the sounds.
After you log in to the website, click on the Automation Tab, and then the Create Rule button. Click on Touchscreen, then choose Default Panel and after you click Continue, you'll see the list of sounds. There will be a "Preview Sound" option off to the right.