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Email Notifications From Home Security System

Regular Visitor

Email Notifications From Home Security System

Just got a new home security system installed. Works great, but I keep getting emails every time a door or window is opened or closed. Is there a setting I can change to stop the emails?
Official Employee

Re: Email Notifications From Home Security System

Go to the portal and edit your rule for that sensor
New Poster

Re: Email Notifications From Home Security System

What Portal, where?  I have not been able to find how to stop these annoying and unnecessary emails.

Official Employee

Re: Email Notifications From Home Security System

Hi Screw_Dover - 

 

You can access the Xfinity Home Subscriber Portal at this link: https://home.xfinity.com/

 

To edit a rule, select the Automation tab.  From there you are able to toggle on/off, edit or delete any rules on your account.  Please reach out to me if you have any further questions or concerns.

 

Thanks!

Administrator