Hi, under my account settings I have set up a secondary user account with Xfinity Home access permissions - bit when I try to log in to the Xfinity Home online portal or web app with this user ID and password, it does not give me access.
Has anyone successfully set up a secondary user with Xfinity Home access ?
Solved! Go to Solution.
Does anyone know if there has been any progress on this issue? I would like to be able to give my kids access to the Home security system without giving them access to my entire account by giving them my password.
I appreciate you taking the time to give us feedback! We are looking into adding multiple users for Xfinity Home.
My apologies for the delay in response. Do you need a password for your primary or secondary?
At this time there is no Way to Log into the Subscriber portal with any User account other than the Primary User id,